As a Company Administrator, you have the ability to configure Company Settings, manage Users, and assign Permissions. This guide walks you through the essential setup steps and links out to additional resources for deeper configuration.
📝 Note: This article is for Wealth Management Company Admins. If you're an Investment Company Admin, refer to Quick Start for Investment Company Admins.
🔐 Accessing the 4U Admin Menu
To begin:
Go to the 4U login screen and enter your work email address.
You’ll receive a single-use authentication link from
info@4uplatform.com.💡 Pro tip: If you don't see it, check your junk or clutter folder.
Once logged in, click your User Icon in the upper-right corner to open the Admin Menu.
✅ Step 1: Company Settings
From Company Settings, you can manage your branding, security, and workflow preferences.
Key fields to update for 4U Connect setup:
Company > Company Name
Display name shown to your Investment Company partners during content review.Workflow > Email Document Notification To
Add the inbox(es) where you want to receive notifications on content status updates.
📝 For more details, check out our Full Company Settings Guide.
👥 Step 2: Add Users
Click your User Icon > User Admin
Provide the first name, last name, and email — those are the only required fields.
To activate a new User:
Select the User in User Admin
Click Edit User
Use the Send Verification button (top right) to send their access link
Alternatively, they can go to the Login page and enter their email to receive a sign-in link.
📝 Note:
Position should be set to Home Office for all users that are not Financial Advisors
Teams selection will have no available options until you have indicated at least one individual in one or more teams via Team Admin.
🏠 Step 3: Home Office Entitlements
To manage Home Office-level access:
Go to User Admin
Open a User profile
Scroll to the Home Office Entitlements section
Toggle entitlements such as:
Company Admin
4U Connect Team
Contacts Admin
4U Engage Analytics Access
💡 Pro tip:
When you toggle 4U Connect Team, menus for RP, Business, and Submitter Teams become available for setup. The Team Admin section will continue to function as expected.
🧩 Step 4: Team Permissions
Based on your organization's coverage model, assign Users to one or more Product Teams via the Team Admin section. Each team determines the User’s permissions across the platform.
Available product teams are:
Alternatives
Annuities
Closed End Funds
ETFs
Insurance
Mutual Funds
Offshore Mutual Funds
SMAs
UITs
529 Plans
401(k)/Retirement Plans
Other Products (Note: this category should be used for any Product Type that is not represented above, e.g., Structured Products)
How Reviewer Entitlements Work
In 4U Connect, a User’s access is defined by their association with one or more Teams.
Each Team combines two things:
Role – Defines what the User can do (e.g., approve content)
Department – Defines which Product Department(s) the Role applies to
🔍 Example
If you're on the "Mutual Funds Business Review Team", you can perform Business Reviewer functions for content submitted under the Mutual Funds Department.
🧑💼 Reviewer Roles & Capabilities
Below are the available Reviewer roles for Wealth Management Company Admins and Home Office Users:
🧠 Business Reviewer
As a Business Reviewer, you can:
Review and assign Approval Requests to Compliance Reviewers
Reject or request changes to Approval Requests
📝 Note: Business Reviewers do not issue final approvals. They review submissions for business fit and routing.
✅ RP24 Reviewer
As a Compliance Reviewer, you can:
Approve, reject, or request changes to Approval Requests
Edit or expire previously issued approvals
📝 Note: Compliance Reviewers issue final approvals and ensure content meets regulatory requirements.
❓ Need Help?
We're here to support you.
Contact the 4U Support Team at support@4uplatform.com